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Frequently Asked Questions

Parthana is a spiritual services platform that helps devotees conveniently access puja services, pandit/purohit bookings, temple-related services and other devotional offerings. Our aim is to make traditional rituals easier to arrange while keeping the experience simple and convenient for devotees.

You can use Parthana to explore and book different spiritual services, including puja services, pandit/purohit bookings, online puja options and other devotional services available on the platform. Available services may vary depending on location and service availability.

Select the Puja service you are interested in, review the available details and pricing, choose the required options, provide the requested booking information and proceed with the booking. Follow the instructions shown on the website to complete your booking.

Yes. Parthana provides pandit/purohit booking services where devotees can request spiritual services according to their requirements and location. Select the relevant booking option and provide the required details to proceed.

Some Puja services may offer different package options. Where available, you can review the package details, included services and pricing before making your selection.

The inclusions depend on the particular Puja you select. Service details, rituals, materials, offerings and other inclusions are displayed on the relevant Puja/service page. Please review those details before confirming your booking.

For eligible Puja services, Parthana may provide an option to add Puja Samagri along with the booking. If the option is available, you can select it during the booking process and the applicable Samagri price will be included in the booking summary.

Yes. You can provide the required devotee details during the booking process when arranging a Puja for a family member or another person. Please make sure the information entered during booking is accurate.

The selected or assigned Puja date and timing are shown as part of the booking information. Please check your booking details carefully after completing the booking. If you need assistance, you can contact the Parthana support team.

Location availability depends on the particular service. During the booking process, provide the required location details so Parthana can determine the applicable service availability.

Parthana supports the payment options displayed during the booking process. The applicable amount and available payment method will be shown before you complete your booking.

Parthana uses secure payment processing for eligible online transactions. Always verify your booking details and payment amount before completing a transaction.

Pay-later availability depends on the particular service and booking option. If a pay-later option is available, it will be shown during the relevant booking process.

After completing a booking, you can check the booking information provided through the Parthana booking/account system. Keep your booking details or order reference available when contacting support.

Cancellation or modification availability depends on the type of service and the status of your booking. Please check the applicable booking terms or contact Parthana support as soon as possible if you need to make a change.

If you experience an issue with a booking, payment, Puja service or any other Parthana service, contact our support team with your booking/order reference and relevant details. This will help us understand the issue and assist you more efficiently.

You can contact the Parthana team through the Contact Us page.

Phone: 9365960134

Email: hello@parthana.com

Address: 2nd Floor, House No-209, Opposite to Ambikagiri Nagar Path, Jonali, Zoo Road, Guwahati, Assam - 781024

Parthana's office is located at:

2nd Floor, House No-209, Opposite to Ambikagiri Nagar Path, Jonali, Zoo Road, Guwahati, Assam - 781024

Yes. If you have questions about a Puja, pandit/purohit service, booking process, payment or another service, you can contact the Parthana team before making your booking.

Please provide your name, contact details, booking/order reference if applicable, and a clear description of your question or issue. Providing accurate information helps the Parthana team assist you more quickly.

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Authentic Puja Services

Carefully arranged puja services to help devotees perform their rituals with devotion and convenience.

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Devotee Support

Our team is available to help with puja bookings, pandit services, orders and general enquiries.

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Simple & Convenient

Book spiritual services through Parthana with a simple and convenient process.

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Secure & Reliable

Your booking and payment information is handled through secure payment processes.

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